The H2 History channel on Comcast is going away. 😦
Not only that, but it is being replaced by a no-value, degrading channel, Viceland. As the History Channel, H2, is one of the main reasons Beloved Hubby settled on Comcast for, he was extremely upset by this change.
So, he called Comcast to complain. Of course, their starting point was that they were sorry he didn’t like it, but that’s what they are doing.
Being the world’s most effective complainer, he didn’t let that slide.
He asked to speak to a manager. He pointed out that this was one of the handful of channels that had sold him on signing up with Comcast in the first place, and since it was in the channel line-up when he signed the contract, this was a breach of contract on their part!
He kept pushing and they finally agreed to give him HBO for free for 3 months. And they will turn it off automatically at the end of the 3 months, he doesn’t have to keep track and call in to cancel it.
Though HBO isn’t that great as most of their shows are also degrading, there is some value to this and now Comcast knows there is at least one customer who doesn’t appreciate their latest channel line-up change.
Yea for Beloved Hubby! I love how he can effectively get his point across to companies who usually get away with stuff they shouldn’t be unaccountable for. 🙂